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Legal

Where your data goes

Last updated: 18 October 2026

Stories Alive uses a small number of outside services to store your account and to generate stories, songs, pictures, worksheets and videos. This page names every one of them, what each receives, and where each company and its servers are located. It sits alongside our Privacy Policy.

The short version

  • Your account and everything you create are stored in Sydney, Australia.
  • The servers that run Stories Alive are in Singapore.
  • When you ask for something to be generated, the request (your prompt and any pictures it needs) goes to an AI service to produce it. Most of these companies are in the United States.
  • We do not use advertising trackers or analytics tools, and we do not sell your information.
  • Please do not put children's names, photos of children, or photos of children's work into prompts or uploads.

1. Storage and hosting

These services hold or carry your data whenever you use Stories Alive.

Supabase

Always used

Sign-in, our database and file storage.

Receives
Your email address, profile and settings, your prompts and Lucy conversations, files and photos you upload, and everything Stories Alive generates for you.
Company
United States
Data stored in
Sydney, Australia

Render

Always used

Runs our app servers and the queue that processes generation jobs.

Receives
Requests passing through while they are processed, job details and server logs.
Company
United States
Servers in
Singapore

Cloudflare

Always used

Delivers this website and the Studio web app.

Receives
Your IP address, browser details and the pages you load.
Company
United States
Servers in
Global network (served from the location nearest you)

2. AI for writing

These write stories, lyrics, lessons, worksheets and Lucy's replies. They receive the text of your request and, where needed, a picture to look at.

OpenRouter

Main writing service

Passes requests to the AI model doing the work, mainly Anthropic's Claude and Google's Gemini. Google's Lyria music model is also reached this way.

Receives
Your prompts, Lucy conversations, story and lesson text, year level and language, reference pictures, and song lyrics and style.
Company
United States. Onward to Anthropic (United States) and Google (United States).
Processed in
No region guarantee. May be outside Australia, usually the United States.

Groq

Worksheets and backup

Writes worksheet and presentation text, and takes over if our main writing service is unavailable.

Receives
Worksheet and presentation prompts, year level, language and draft content.
Company
United States
Processed in
No region guarantee. May be outside Australia, usually the United States.

TypeSafe

Some worksheets

An extra quality check on worksheet questions and answers, when switched on.

Receives
Worksheet questions, answers and layout.
Company
United States
Processed in
No region guarantee. May be outside Australia, usually the United States.

3. AI for pictures, video, voice and music

These create illustrations, animations, narration and songs. They receive a description of what to make and, where needed, a reference picture or audio.

Kie AI

Main picture and video service

Storybook pages, characters, album art and videos. Reference pictures are uploaded to Kie's file host first.

Receives
Picture and video descriptions, and reference pictures (which can include photos you upload).
Company
United States (NexusAI Services LLC)
Processed in
No region guarantee. May be outside Australia, usually the United States.

fal

Worksheet pictures and some videos

Clip art for worksheets, slide pictures and some storybook and music videos.

Receives
Picture descriptions, pictures to edit, and the start and end frames of a video.
Company
United States
Processed in
No region guarantee. May be outside Australia, usually the United States.

Replicate

Song timing, backup and some videos

Works out when each lyric is sung in a song, plus backup picture generation, lip-sync and separating vocals for music videos.

Receives
Picture and video descriptions, reference pictures, and song audio.
Company
United States
Processed in
No region guarantee. May be outside Australia, usually the United States.

ElevenLabs

Narration and some songs

Reads storybooks aloud, and can create songs.

Receives
Storybook page text, the chosen voice and language, and song lyrics and style.
Company
United States
Processed in
No region guarantee. May be outside Australia, usually the United States.

RunPod

Occasionally

GPU servers we use for some video models.

Receives
Video descriptions, reference pictures and song audio.
Company
United States
Processed in
No region guarantee. May be outside Australia, usually the United States.

4. Email and website

Google Workspace

Contact form

Sends messages from our contact form to our team inbox.

Receives
Your name, email, school, role and message.
Company
United States
Processed in
Global network

Resend

Always used

Sends the code you use to sign in.

Receives
Your email address and sign-in code.
Company
United States
Processed in
United States

Google Fonts

This website only

Supplies the typeface on this website. The Studio app does not use it.

Receives
Your IP address and browser details.
Company
United States
Servers in
Global network

5. What we do not use

  • No advertising or tracking pixels.
  • No analytics or session-recording tools.
  • No payment provider yet. If we add paid plans, the payment provider will be listed here first.

Some steps, such as removing picture backgrounds, matching lyrics to music and editing video, run on our own servers and are not sent to an outside service.

6. Changes to this list

We update this page before we start sending data to a new service. Questions about any provider can go to hello@storiesalive.app.

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